Start Your Career Search Today

 At CBE, we offer careers rooted in an enduring and adaptable culture. When employees are genuinely engaged, satisfied, content, and driven, they bring their best selves to work, leading to unparalleled customer service. That’s what CBE brings to the table. Our culture isn’t just about creating a great place to work; it’s about setting a standard in excellence that even our customers can feel.

Your Next Step

We invite both seasoned professionals and newcomers to join our team, where we offer comprehensive training, continuous mentorship, and ample opportunities for career advancement in fields like Customer Service, IT, HR, Finance, Project Management, and Marketing.

We are dedicated to personal and professional development, aiming to nurture confident leaders through expert training, positive mentoring, and a goal-driven environment. Whether it’s your first job or the next step in your career, discover why our employees choose to grow and succeed with us!

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We Value Diversity

Celebrating diversity and championing equity, inclusion, and belonging are central pillars of our strategy. Our DEIB initiatives are designed not just for growth, but to spark meaningful engagement, enriching our company and the communities we touch. Join us and be part of a vibrant culture that thrives on making a positive impact every day.

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We Are Flexible

We understand that work/life balance is crucial. That’s why we prioritize flexibility and support, ensuring you can handle life’s surprises without stress. We’re committed to creating a workplace where every employee feels valued, heard, and fulfilled. Join us and experience a company that cares deeply about your well-being and satisfaction.

CBE consistently strives to exceed expectations for our clients, customers, and colleagues. We extend this dedication to our employees through our Total Rewards Package, crafted to enhance various aspects of life, both at work and at home.

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Medical, Dental, and Vision Coverage Options

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401(k)/Roth Retirement Plan with Company Match

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Income Supplemental Insurance

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Employee Assistance Program

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Company Paid Life Insurance

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Generous Paid Time Off

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Medical-FSA/HSA

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Long-Term Disability

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Grief Counseling

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Paid Holidays & a Paid Floating Cultural Holiday

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Annual Wellness Challenge (Complete to earn up to $100)

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Pet Insurance (for your furry family members)

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Company Paid Short-Term Disability

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Tuition Reimbursement

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Will Preparation & Estate Services

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Personal Days Off

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Company Paid AD&D (Accidental Death & Dismemberment)

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Certification Courses

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Annual Company Events

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Relaxed dress code

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Free coffee onsite

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Fitness Center

 (Cedar Falls only)

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Various Vendor Discounts

(i.e. Computer purchase and cell phone plan)

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Post-Secondary Education Partnerships with Local Colleges

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Local attraction discounts

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Volunteer Opportunities

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Tickets at Work

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Paid training

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Fun Committee

(Offering events and prizes throughout the year)

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Walking Path/Exercise Equipment

(Around the lake – Cedar Falls only)

We’re passionate about creating an engaging workplace that spans all our locations, fostering a unified corporate culture and clear paths for career advancement. Our commitment to employee satisfaction is an approach that consistently earns us recognition as an Employer of Choice.

Join us and thrive in an environment celebrated for its extensive training, robust employee engagement, and unwavering support. Find out why our team loves to stay and grow with us!

Engaged Employees

We’re passionate about creating an engaging workplace that spans all our locations, fostering a unified corporate culture and clear paths for career advancement. Our commitment to employee satisfaction is an approach that consistently earns us recognition as an Employer of Choice.

Join us and thrive in an environment celebrated for its extensive training, robust employee engagement, and unwavering support. Find out why our team loves to stay and grow with us!

R

Certification Courses

R

Annual Company Events

R

Relaxed dress code

R

Free coffee onsite

R

Fitness Center

 (Cedar Falls only)

R

Various Vendor Discounts

(i.e. Computer purchase and cell phone plan)

R

Post-Secondary Education Partnerships with Local Colleges

R

Local attraction discounts

R

Volunteer Opportunities

R

Tickets at Work

R

Paid training

R

Fun Committee

(Offering events and prizes throughout the year)

R

Walking Path/Exercise Equipment

(Around the lake – Cedar Falls only)

Who Is CBE Customer Solutions?

Founded in 1933, CBE Customer Solutions has been a leader in providing global outsourced contact center solutions, expertly linking people to the solutions they need. Our distinctive approach to culture immersion and our effective process for scaling operations align seamlessly with our clients’ objectives for customer satisfaction, performance, and data security.

For more than nine decades, CBE has been a hub of innovation, investing in the development and nurturing of leaders across the organization. We’ve created a workplace where creativity is encouraged, and growth happens naturally. With over 1,200 staff across five global locations—including our headquarters in Cedar Falls, Iowa, and additional sites in New Braunfels, Texas; Clarksville, Tennessee; Manila, Philippines; and Southwoods, Philippines—CBE Companies is equipped to adapt and respond to the ever-evolving needs of our clients. Step into a role with us and become part of a story of excellence and ongoing innovation.

Guiding Ethos

Our Five Core Values

Leadership, Continuous Improvement, Innovation, Respect, and Integrity. Discover how our five core values shape everything we do.

Executive Insights

Meet Our
Team

Get to know the experienced professionals who guide our strategies and inspire our team. Meet the visionary leaders behind our success. 

Civic Engagement

Community Involvement

Learn more about our commitment to making a positive impact in the community and how we’re consistently making investments in ESG.

CBE Companies is an Equal Opportunity/Affirmative Action Employer. CBE Companies is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender (including gender identity and transgender status), genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background checks and drug testing are required.

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